Refund policy

Eleganzah is committed to delivering an exceptional shopping experience, but because of our products’ specific characteristics, we must follow particular return policies.

Return Guidelines:

  1. Damaged Products: Returns are permitted solely for items that arrive damaged. Should your order be affected, please notify us within two days of delivery.

  2. Original Condition: Damaged items must be returned in their original condition, including packaging.

Non-Returnable Items:

  1. Imported Items: As our products are imported, we are unable to accept returns for reasons other than damage.

  2. Limited Stock: Please note that our items are limited in stock, which restricts our ability to accept returns.

Contact Us:

For product pictures and videos before placing your order, please contact us on WhatsApp at +923170020459 We're here to assist you in making informed decisions about your purchase.

We appreciate your understanding and cooperation in adhering to our returns policy. If you have any questions or concerns, please don't hesitate to contact our customer service team.

Thank you for choosing Eleganzah!

COPYRIGHT DISCLAIMER:
We are not affiliated with or associated with any brand; all pictures and logos are for product identification.